At Ready To Ship Shop, we believe your privacy is as important as finding that perfect cosplay costume. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases.

1. Information We Collect

To provide you with the best cosplay shopping experience, we collect the following types of information:

Personal Information You Provide:

  • Contact Details: Name, email address, shipping address, and phone number when you place an order
  • Payment Information: Credit/debit card details or PayPal information (processed securely through our payment partners)
  • Account Information: If you create an account, we store your login credentials and preferences
  • Communication Data: Messages you send to our customer support team

Automatically Collected Information:

  • Device Information: IP address, browser type, device type, and operating system
  • Browsing Data: Pages you visit, products you view, and time spent on our site
  • Location Data: General geographic location to provide relevant shipping options

2. How We Use Your Information

We use your information to make your cosplay dreams come true:

  • Order Processing: To process and ship your cosplay costumes and accessories
  • Customer Service: To respond to your inquiries and provide support
  • Personalization: To recommend relevant products from our collections (Marvel, Genshin Impact, Final Fantasy, etc.)
  • Website Improvement: To enhance your shopping experience and optimize our site
  • Security: To protect against fraud and unauthorized transactions
  • Marketing: To send you updates about new costumes and promotions (only with your consent)

3. Data Sharing and Disclosure

We treat your data like we treat our cosplay craftsmanship – with care and respect. We only share your information when necessary:

  • Service Providers: With trusted partners who help us operate our website, process payments, and ship orders
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our superpower! We implement robust measures to protect your data:

  • Secure Storage: Your data is stored on secure servers with limited access
  • Encryption: All sensitive information is encrypted during transmission
  • Payment Security: We use industry-standard payment processors and never store your full payment details
  • Data Retention: We retain your information only as long as necessary for business purposes or as required by law

5. International Data Transfers

Since we serve cosplayers worldwide (except Asia and select remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data during these transfers.

6. Your Rights and Choices

You have control over your personal information:

  • Access: You can request a copy of the personal data we hold about you
  • Correction: You can update or correct your information through your account or by contacting us
  • Deletion: You can request deletion of your personal data, subject to legal requirements
  • Marketing Preferences: You can opt-out of marketing communications at any time
  • Data Portability: You can request your data in a structured, machine-readable format

7. Cookies and Tracking Technologies

Like tracking your favorite character’s storyline, we use cookies to enhance your experience:

Types of Cookies We Use:

  • Essential Cookies: Required for basic site functionality and security
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to show relevant ads (with your consent)

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect your shopping experience.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy as our cosplay collection grows and evolves. We’ll notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, our cosplay-loving support team is here to help:

Email: [email protected]

Address: 738 Kildeer Drive, SOUTHERN PINES, US 28387

Thank you for trusting Ready To Ship Shop with your cosplay adventures! We’re committed to protecting your privacy while helping you bring your favorite characters to life. 🎭