1. Acceptance of Terms
By accessing and using Ready To Ship Shop (“we,” “us,” or “our”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. User Obligations and Responsibilities
Account Registration
While browsing our catalog doesn’t require an account, to make purchases you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Prohibited Activities
When using our website, you agree not to:
- Use false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Use our products for any illegal purposes
- Resell our products for commercial purposes without authorization
Age Requirement
You must be at least 18 years old or have parental consent to make purchases on our website.
3. Products and Services Description
Cosplay Costumes and Accessories
We specialize in high-quality cosplay costumes and accessories featuring characters from popular media, including:
- Movies and TV Shows (Marvel, Disney, etc.)
- Video Games (Final Fantasy, Cyberpunk, etc.)
- Anime and Manga
- Original designs and hoodies
Product Information
We strive to provide accurate product descriptions, images, and sizing information. However, slight variations may occur due to monitor settings and manufacturing processes. If you have questions about a specific product, please contact our support team before ordering.
Customization and Special Orders
Some items, particularly Game Costumes, may involve specialized customization. These items have specific return restrictions as outlined in our Returns Policy.
4. Order and Payment Terms
Order Process
Placing an order involves the following steps:
- Select items and add to cart
- Review your order and proceed to checkout
- Provide accurate shipping information
- Select preferred shipping method
- Complete payment through our secure system
- Receive order confirmation email
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Order Processing and Shipping
Processing Time: 1-2 business days
Shipping Options:
- Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
- Free Shipping – Available for orders over $50 via EMS (15-25 business days after shipping)
Shipping Regions: We ship globally, excluding Asia and select remote areas. Delivery times may vary based on destination and customs processing.
Order Modifications and Cancellations
Order modifications or cancellations must be requested within 12 hours of placement. Once an order enters processing, changes may not be possible. Contact our support team immediately if you need to modify or cancel an order.
Pricing and Taxes
All prices are listed in US dollars. Customers are responsible for any customs duties, import taxes, or other fees imposed by their country’s customs authorities.
5. Returns and Exchanges
Our goal is your complete satisfaction. Please refer to our detailed Shipping & Returns Policy for comprehensive information, with key points summarized below:
Return Eligibility
- Timeframe: 15 days from delivery date
- Condition: Items must be unworn, unwashed, and in original packaging with all tags attached
- Proof of Purchase: Original order confirmation or receipt required
Non-Returnable Items
- Game Costumes (due to specialized customization)
- Hoodies removed from original packaging
- Items showing signs of wear, alteration, or damage
- Products missing tags, labels, or original packaging
Refund Processing
- Refunds processed within 3-5 business days after we receive and inspect returns
- Original shipping fees are non-refundable
- Return shipping is the customer’s responsibility unless due to our error
6. Intellectual Property
Website Content
All content on this website, including text, graphics, logos, images, and software, is the property of Ready To Ship Shop or our content suppliers and protected by international copyright laws.
Character Rights
We acknowledge that all characters represented in our costumes are the intellectual property of their respective copyright holders. Our products are created as fan-inspired costumes for personal use, not official merchandise unless specifically stated.
User-Generated Content
By submitting photos, reviews, or other content to our website or social media channels, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content for promotional purposes.
7. Limitation of Liability
Ready To Ship Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our website or services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or similar that may be transmitted through our website
- Any errors or omissions in any content
- Any loss or damage incurred as a result of the use of any content posted, emailed, or otherwise made available
Our total liability for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.
Important: Our costumes are intended for cosplay and personal use. We are not responsible for any restrictions on costume usage at events, conventions, or public spaces. Please check local regulations and event policies regarding costume wear.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in the Privacy Policy.
9. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved through good-faith negotiations. If unable to resolve informally, disputes may be submitted to binding arbitration in Southern Pines, North Carolina.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after any changes constitutes acceptance of the modified terms. The “Last Updated” date at the top of this page indicates when revisions were last made.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Address: 738 Kildeer Drive, SOUTHERN PINES, US 28387
- Response Time: 24-48 hours
12. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Thank you for choosing Ready To Ship Shop for your cosplay adventures! We’re committed to bringing your favorite characters to life and ensuring your experience with us is magical. ðŸŽâœ¨
